Privacy Policy
Welcome to the “Elina Designs” website. This Privacy Policy details how we collect, use, disclose, and protect your personal information when you use our website and the services provided. Your privacy is important to us, and we are committed to protecting it.
- Information We Collect
- Information You Provide Directly: When you make a purchase, create an account, fill out a contact form, or contact us, we collect the following information: full name, email address, phone number, and shipping address. If you contact us for professional collaborations, we will also collect additional relevant details for the business relationship.
- Information on Custom Designs: To fulfill custom orders, we store the details of the specific designs you have requested, including descriptions, attached files, and relevant notes.
- Automated Information: When you browse the website, we automatically collect information through Cookies and tools like Google Analytics. This information includes your IP address, browser type, pages you visited, browsing times, and other actions. This information is used to improve the user’s experience and the website.
- Purpose of Information Collection
The information we collect is used for the following purposes:
- Providing Services: Processing and managing orders, including custom orders, product manufacturing, and shipping them to you.
- Communication and Customer Service: Contacting you regarding orders, inquiries, collaborations, and technical support.
- Marketing and Advertising: Sending marketing messages and promotions to be registered customers, subject to their explicit consent.
- Website Improvement: Analyzing statistical data through Google Analytics to improve the user experience, adapt products to your needs, and enhance website performance.
- Sharing Information with Third Parties
- External Service Providers: We share your information with external parties to improve our services. The information is provided securely and only to the extent necessary:
- Payment Services: Payment details are transferred to a secure external payment service, such as PayPal, to complete the transaction. We do not store credit card information on the website.
- Production and Shipping: The necessary information (name, shipping address, and order details) is provided to external entities responsible for printing, manufacturing, and shipping the products to ensure your order reaches you.
- Analytical Tools: Anonymous data (without personal identification) is provided to Google Analytics to enable statistical analysis of website activity.
- Professional Collaborations: The contact details of galleries or designers may be shared with relevant business partners to promote collaborations.
- Legal Requirements: We may disclose information in cases where it is required by law, court order, or other regulations.
- Your Rights
You are entitled to request to review, correct, or delete your personal information stored in our database at any time. For any request on this matter, please contact us through the contact information at the bottom of this document.
- Data Security
We take reasonable security measures to protect the collected information from unauthorized access, use, or disclosure. However, we cannot guarantee the absolute security of information transmitted over the internet.